Action Monday™

The practice of accountability is the heart of the work we do in the Journey to MasteryTM

Action MondayTM is where it begins and continues throughout the program.

Every person in the program comes together to share their wins and struggles, make solid commitments to activities that further their careers and are held accountable for those commitments.

It is here that the JTMTM manager keeps a finger on the pulse of the program. Each person is asked about their progress and they all share their issues. It is as often dealing with another person's issue that makes one's own clear.

Action MondayTM is a time for training and practice as well. We will practice our scripts, the probing process, presentation skills, telephone skills.

In addition to Action MondayTM time is scheduled as needed for one-on-one meetings to address individual's issues, time is scheduled for team technical training (paperwork, termites, inspections, etc.)